1. Information We Collect

When you submit a form on this website (Contact, Is My Property Legal?, or Bank-Ready Report), we collect:

• Your full name and mobile number (required)
• Your email address (optional)
• Property address and related details you choose to share (property type, colony, year of purchase, dispute status, bank name, purpose, timeline)
• Any message or query text you enter

We also automatically collect limited technical information (such as browser type and approximate location inferred from IP address) through standard web server logs and the third-party services described below.

2. How We Use Your Information

• To respond to your query and provide the advisory or documentation service you requested
• To contact you by email, WhatsApp, or phone regarding your submission
• To improve our website and services
• To comply with applicable legal obligations

We do not sell your personal information to third parties.

3. Third-Party Services We Use

To operate this website, we rely on the following third-party service providers, each of which processes data under its own privacy policy:

• Brevo — sends transactional emails (query confirmations and internal notifications) using the name, email, and message you submit.
• CallMeBot — delivers WhatsApp notifications to our team when you submit a form.
• Tawk.to — powers the live chat widget on this site. If you use chat, your messages and basic browser information are processed by Tawk.to.

4. Cookies and Local Storage

We use your browser's local storage to remember your language preference (English or Hindi) so you don't have to reselect it on every visit. The Tawk.to chat widget, if enabled, may set cookies to maintain your chat session. We do not use cookies for advertising or cross-site tracking.

5. Data Sharing and Disclosure

We share your information only with the third-party service providers listed above, solely to operate this website and respond to your query. We may also disclose information where required by law, court order, or to protect the rights, property, or safety of Haqdar, our users, or others.

6. Data Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain the information you submit for as long as reasonably necessary to respond to your query, maintain records of our engagement with you, and comply with legal or accounting requirements. You may request deletion of your data at any time as described below.

8. Your Rights

You may contact us at any time to request access to, correction of, or deletion of the personal information you have shared with us, or to withdraw consent for further contact. We will respond within a reasonable time.

9. Children's Privacy

This website is intended for adults seeking property advisory and documentation services. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy or your personal information, contact us at haqdar.jaipur@gmail.com or WhatsApp +91 73003 71932.